- See itAsk what personal data we hold about you and how we use it.
- Fix itAsk us to correct, complete or update it.
- Delete itAsk us to delete it, or withdraw your consent.
How to ask
Use the form below, email contact@pexlumi.com, or message us on WhatsApp (the green button on every page). It is free. Tell us which invitation, song request or order it is about if you can; it helps us find your data quickly.
What you can ask for
| Your right | What it means |
|---|---|
| Know what we hold | A summary of the personal data we hold about you, what we do with it, and who we have shared it with. |
| Correct and update | Fix anything wrong or missing, such as a name spelling or a changed venue. |
| Delete | Remove your data once it is no longer needed for the purpose you gave it for, including taking down your invitation or deleting your song request and lyrics. |
| Withdraw consent | Stop us using your data from now on. It is as easy as giving consent: one message is enough. |
| Nominate someone | Name a person who can use these rights for you if you die or are unable to act. |
| Complain | Tell our Grievance Officer if you are unhappy with how we handled your data. |
Guests who replied to an invitation can use these rights too, for example to have their RSVP deleted.
What happens next
- Your request is logged within 48 hours of reaching us.
- We check it is you. We may ask you to reply from the mobile number or email you used with us, so nobody else can see or delete your data.
- We do it, or explain why not, and reply by email. If we must keep something because the law requires it (for example invoices for tax), we will say so and keep only that.
Not happy with our answer?
Submit a complaint with the form above (choose “Make a complaint”) or email grievance@pexlumi.com; complaints submitted online are logged within 48 hours. To escalate, write to our Grievance Officer, Nishant Gupta, at nishantgupta@pexlumi.com. If you are still not satisfied, you can complain to the Data Protection Board of India.
More about what we collect and why is in our Privacy policy.